Privacy Policy

This Privacy Policy covers how gethighnearme.com collects, uses, discloses, transfers, and stores your personal data. This Privacy Policy was last updated April 20th of 2020.

This Data Protection Policy describes how we handle and protect your personal data and the choices available to you regarding collection, process, access, and how to update, correct and delete your personal data. Additional information on our personal data practices can be found in our Terms and Conditions. This Data Protection Policy is intended for you as a user of our website and services.

What is personal data?

Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).

The Personal data you provide on our website will be used only for its intended purpose. We will protect your information consistent with all modern principles of data protection and data privacy.

As a general rule, we do not collect Personal data when you visit our website, unless you choose to provide such information to us. Submitting Personal data through our website is voluntary. By doing so, you are giving us your permission to use the information for the stated purpose. However, not providing certain information may result in our inability to provide you with the service you desire.

If you choose to provide us with Personal data on the website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.

What data do we collect?

We may collect data or ask you to provide certain data when you use our website and services. The sources from which we collect Personal Data are:

Data collected directly from you or your device relating to an identified or identifiable natural person (“Data Subject”) and may include direct identifiers such as name, address, email address, phone number.

Data collected online or through indirect identifiers such as login account number, login password, payment details, or IP address.

Data collected that is linked, for example if you have used our service and later choose us again, we will link your data and treat that linked data as Personal Data.

We organise collected Personal Data as Account Data and Billing Data.

Account Data is everything we need to set up your account and includes your email address and username, and information connected with our services, such as license keys, your First and Last Name, your Business address and phone number.

Billing data is everything we need to set up your payment including your name, email address, masked credit card number and in certain circumstances, your billing address and your phone number if this is not already collected.

As described above, we link data and if we have already collected some of your data, we will only ask you for the remaining data that is necessary to carry out the service contracted for.

On what grounds do we use Personal Data?

We use your Personal Data for the following purposes and on the following grounds:

On the basis of fulfilling our contract (when you buy our service)

On the basis of your consent (when you subscribe to our newsletter)

On the basis of legal obligations (for obligations such as tax, accounting, anti-money laundering, or when a court or other authority asks us to)

On the basis of our legitimate interest (for communications about security, privacy and performance improvements of our services. Or for establishing, exercising or defending our legal rights.)

Of course, before relying on any of those legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.

When do we disclose your Personal Data?

We disclose your Personal Data in response to your business enquiry or your request for information within our Company in order to provide the best service possible and within our legitimate interest.

We may share your information with organisations that help us provide the services described in this Data Protection Policy and who may process such data on our behalf and in accordance with this Data Protection Policy, to support this website and our services. For example, with our legal other professional advisors.

We may also share information with our secure payment gateway provider, and you may need to provide credit or debit card information directly to the provider in order to process payment details and authorise payment following a secure link. The information which you supply to in such cases is not within our control and is subject to the payment gateway provider’s own Privacy Notice and Terms and Conditions.

In relation to information obtained about you from your use of our website, we may share a cookie identifier and IP data with analytic and advertising network services providers to assist us in the improvement and optimisation of our website which is subject to our Cookies Policy.

We may disclose personal information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.

We will only keep the information required to provide our service as long as you are a client. So that we can meet our contractual obligations and for a period after that to identify issues, respect claim limitation periods and to resolve any legal proceedings. You can learn how long your information is held and when it is destroyed from our Data Retention Policy which you can request using our contact form.

Your Rights

You have the right to:

  • information about the processing of your personal data
  • obtain access to the personal data held about you
  • ask for incorrect, inaccurate or incomplete personal data to be corrected
  • request that personal data be erased when it’s no longer needed or if processing it is unlawful
  • object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation
  • request the restriction of the processing of your personal data in specific cases
  • receive your personal data in a machine-readable format and send it to another controller (‘data portability’)
  • request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers. You also have the right in this case to express your point of view and to contest the decision

Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time through our contact form.

California Privacy Rights

  • Sources and Categories of collected personal information you can find all sources and categories of collected personal information above
  • Business or commercial purpose for collecting information you can find all purposes of processing personal information above
  • Categories of third parties with whom the business shares personal information you can find all categories of recipients of personal information listed above

To exercise any of our rights, please contact us directly.

How do we protect your Personal Data?

We protect your data using state of the art technical, and physical safeguards and operate a firm system of policies, confidentiality agreements, digital safeguards and procedures to ensure the highest level of administrative protection.

In more detail to access our database the user must be authorised, is challenged through a two-way authentication system and use an encrypted VPN. Also, the removal of Personal Data from our location is forbidden and made by using a complex encryption system very difficult. We use cutting edge antivirus and anti-malware software and up-to-date firewall protection. Moreover, authorised personnel must have a legitimate need to know interest such as being your point of contact or service your user account.

The data we collect from you may be stored, with appropriate technical and organisational security measures applied to it, on our servers in the US. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.

To exercise any of your rights, or if you have any questions or complaints about our use of your Personal Data and this policy, please contact us using our contact form.

If you are located outside of the United States, please be aware that information we collect, including your personal information, may be transferred to, and processed, stored, and used within the United States. This transfer is necessary to provide our Websites and Services.

Changes

This Data Protection Policy and our commitment to protecting the privacy of your personal data can result in changes to this Data Protection Policy. Please regularly review this Data Protection Policy to keep up to date with any changes.

Queries and Complaints

Any comments or queries on this policy should be directed to us using the following contact details. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.